Your card provider will contact you if there's a challenge. The trader can challenge your refund, even if you've already had the money back. If you’re successful, your card provider will refund the money to either your card or bank account. If he bought the washing machine with a credit card, he could instead try using Section 75 - he would probably get back more money. He can ask to use chargeback to get back the £50 he paid by card. He paid £50 deposit by card and £200 by cash.
Hercules bought a faulty washing machine for £250. The cost of repairing any damage caused by a faulty item or a service Money to make up for poor quality, or for the trader misleading you
#DO YOU HAVE TO HAVE MONEY ON A CARD TO LINK IT TO PAYPAL FULL#
The full amount you paid, or the cost of repairing the item if it's faulty When you write to them, you should ask for: If you have a joint credit card, the main card holder should contact the card provider. You can find their contact details on their website. Your card provider is the company that sends you your statements. Tell your card provider you want to make a Section 75 claim. If your card provider won't let you use Section 75, ask for chargeback instead. You can ask your card provider to use Section 75, but they might say no. wallets like PayPal, where you put money in an account then use that account to buy things.a website like GroupOn, where you buy a voucher to use with other companies.a marketplace like Amazon or eBay, where you use one company's website to buy from other companies.For example, you might have bought it through: You can't usually use Section 75 if you bought something through a third party rather than directly from the trader. If you didn't buy directly from the trader He can claim the full £250 cost, not just the £50 he paid by credit card. He paid £50 deposit by credit card and £200 by cash. If you can’t get through to the retailer, you should check the terms and conditions of your Buy Now Pay Later provider to see if they can help. If you paid through Buy Now Pay Later, you can still ask for chargeback but your credit or debit card provider might not agree to do it. Paid with a credit card and you can't use Section 75 You should ask for your money back using 'chargeback' if you: paid through a Buy Now Pay Later provider.
didn't buy directly from the trader - for example if you bought from eBay.The limits are for a single item you want to get a refund for, not the whole order. If you paid with a credit card, you should ask for your money back using Section 75 of the Consumer Credit Act – as long as you paid more than £100 and no more than £30,000. If you open a dispute on the PayPal website you have 180 days from when you paid to open a dispute – this is about 6 months. If you paid through a Buy Now Pay Later provider or using money from your PayPal account, you should open a dispute on your provider's website. Check the best way to get your money back
If you paid through a Buy Now Pay Later provider, you should check their website to see if they can help. If you can't contact the trader or they won't help, you can then ask your card provider or PayPal. Keep a copy of anything you send, in case you need to check it later. It’s best to email or write to the trader - you can use a template letter. You can check if the trader has a complaints procedure on their website If the trader has a complaints procedure, you should follow it when you contact them. If you can't contact them or they won't help, ask your card provider or PayPal to help. It's usually best to try to contact the trader. Got something that's different to how it was described There are steps you can take if you bought something by credit card, debit card, charge card or through PayPal.
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